Settlement Online Pre-Arrival

Immigrating to Canada?

MOSAIC is offering a settlement online pre-arrival program in partnership with the Immigrant Services Association of Nova Scotia for newcomers who are approved or in the process of applying to immigrate to Canada and plan on settling in British Columbia. By participating in SOPA, immigrants will arrive in Canada better prepared, more confident and able to enter the workforce sooner.

Our Mission

MOSAIC delivers services and engages in community building and advocacy to facilitate meaningful participation of immigrants and refugees in Canadian society.

Arrive prepared!

Online pre-arrival orientation, employment and workplace culture communication support are provided to immigrants destined for particular communities by community-based settlement experts. Job search, job readiness and job retention are at the core of SOPA's five facilitated and self-directed courses. These courses will help newcomers:

(a) Build realistic goals with the right tools for their job search;
(b) Establish a connection with employment programs and immigrant service providers;
(c) Integrate to the local labor market and workplace with more ease.

Immigration, Refugees and Citizenship Canada


We offer five completely free online courses that you can do around your busy schedule.

A facilitated course means that someone on our team will be marking your assignments and giving you feedback. But you can complete the course whenever you have time by reading lessons, watching videos, and listening to audio files.

The soft skills courses can be completed in four weeks or less and job search strategies can be completed in six weeks or less depending on your pace. A self-directed course means you will go through the readings, video files, and audio files on your own time.

Soft Skills: Professional Communication (facilitated)
This course helps immigrants participate effectively in the Canadian workplace by exploring different types of interactions in the workplace and learning about culturally appropriate communication and behaviours.

The course covers small talk, presentations, constructive feedback, and meetings. Click on Soft Skills: Professional Communication for more information (PDF).

Soft Skills: Working with Others (facilitated)
This course offers you the opportunity to learn about Canadian workplace culture and the effects culture has on how we communicate with each other. Participants will read articles and do activities that will help develop their communication skills and prepare them for working in Canada.

The course covers networking, negotiating, working with others, and conflict management. Click on Soft Skills: Working with Others for more information (PDF).

Job Search Strategies (facilitated)
Job Search Strategies provides an opportunity for immigrants to learn about the job search process. Clients learn and practice skills that make them more competitive for positions in the Canadian labour market. The course is highly interactive and involves regular contact with a facilitator with extensive experience in pre-employment training.

Each unit covers a different topic and involves readings, case studies, activities, assignments, videos, and additional learning resources. Participants take part in group discussions to discuss relevant topics. Click on Job Search Strategies for more information (PDF).

Canadian Workplace Integration (self-directed)
This course provides information about adapting to the Canadian workplace culture. Topics include: how to adapt, the importance of communication styles, how to expand soft skills, using cultural communication, working with differences and understanding power dynamics in the Canadian workplace.

Click on Canadian Workplace Integration for more information (PDF).

Working in Canada (self-directed)
This self-directed course provides critical information about working in Canada, including: workplace orientation, organizational culture, workplace protection, employment contracts, taxes, pay, written, and unwritten workplace rules. Participants learn about the unique characteristics of the Canadian workplace and how to integrate effectively into their field of employment in Canada.

Click on Working in Canada for more information (PDF).


You are eligible for our courses if you:

  • Are currently living outside Canada
  • Have received approval from CIC to immigrate to Canada and have one of the following:
  • -- Permanent Resident Card

    -- A letter notifying pick up of Canadian visa (visa for permanent resident applicants only)

    -- A medical notification/security notification letter

    -- A Canadian visa

  • Have an English level (IELTS) 5.5 or higher
  • Have access to a computer and high speed Internet

Our Team

The SOPA team

Dina Cherevko
Coordinator/Facilitator (Job Search Strategies)
Dina was instrumental in establishing MOSAIC’s SOPA program, leading the trial phase in early 2015. An immigrant to Canada herself (she and her young family moved from Russia in 2009) Dina understands and appreciates the challenges facing immigrants in the 21st century. Prior to joining MOSAIC, she worked in a variety of capacities within other non-profits including RMCS and SUCCESS. Dina is excited to be a part of the national SOPA team and passionate about supporting clients during their settlement and job search process in Canada. She lives in Port Coquitlam, British Columbia with her husband and three children, and completed a degree in Education in Russia and a Community Counselling Program at Vancouver Community College.

Soraya Etminan
Facilitator (Job Search Strategies)
Soraya has completed a degree in general sciences and a certificate as a Career Development Practitioner. She came to MOSAIC with a teaching background and has been an integral part of the organization for more than 15 years. Soraya has spent a great deal of time refining her skills as a career planner; she has attended several workshops and completed an array of additional training in order to ensure each client receives the best possible support. Soraya is thrilled to be part of the SOPA team; she relishes the opportunity to assist immigrants during their period of transition and adjustment in beautiful British Columbia. In her spare time, you will find Soraya either relaxing with her family or in the kitchen cooking or baking a fantastic dish.

Linda Ragoonanan
Facilitator (Job Search Strategies)
Linda immigrated to Canada over 20 years ago and after moving around with several companies hoping to find her niche, she went back to school and completed several courses including a Career Development Practitioner Program at Simon Fraser University and Douglas College. She worked with a Tourism and Hospitality Program as an Intake Counsellor before joining MOSAIC as an Employment Counsellor with (SCIP). She has worked with a number of clients from different employment backgrounds and was successful in placing pharmacists, registered nurses, human resource managers and doctors into their professions here in Canada. This is definitely one of the most satisfying jobs of her career and she is very excited to be part of the SOPA team.

Melissa Chungfat
Facilitator (Professional Communication and Working with Others)
Melissa has a 12-year career working in a variety of communication roles for companies, non-profits, and post-secondary institutions. She is passionate about training people with the skills needed to succeed and become independent in their personal and professional goals, which is why she is excited to work with people to develop their communication skills through SOPA. After working for a decade, she wanted to take the time to immerse herself in completely different cultures and spent time volunteering, working, and traveling in Southeast Asia for two and a half years. Outside of work she loves riding motorcycles, hosting cooking parties, and finding outdoor adventures.

Anisha Sahota
Intake Counselor
Social justice has been at the core of Anisha’s personal and academic experience. Her educational background (a bachelor’s degree in English with a double minor in Criminology and Sociology) has instilled in her a passion for social advocacy and outreach initiatives. As the daughter of first-generation immigrants, the immigrant experience lies close to her heart. Anisha is excited to be working with the SOPA team and to be using her knowledge and experience to assist new immigrants with their settlement in British Columbia. Born and raised on the west coast of Canada, British Columbia, Anisha is proud to call Vancouver her home. In her spare time, you can find her reading, writing, or spending time with her family and friends.


"The Job Search Strategies Workshop was an exceptional and outstanding opportunity for me to know exactly about the job searching process in Canada. I am now confident and sure that by using all of the resources from the workshop, I will be able to step to another country, present my skills, and acquire the most appropriate position that I deserve. This self-confidence was not possible without the help, assistance, and guidance of the facilitator and interaction with other participants. That is why I have introduced the workshop to many friends and colleagues. I appreciate MOSAIC’s services for providing such a valuable offer to newcomers."

Mohammad Kazem Nouri, Iran

"The workshop was one of the best ones I have ever attended! It was very user-friendly and brilliantly practical. Before this course, I had no idea about job searching in Canada. I have learned so much during this training, such as how to write a targeted résumé and cover letter, how to prepare for an interview. Based on this experience, I feel so much more confident and I am also more knowledgeable about marketing myself. I really appreciate what our facilitator and the team at MOSAIC did for us!”

Nafiseh Ahmadi, Translator, Iran

Contact to Register

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